While we often hear a lot about burnout on the shop floor, there’s a growing feeling that those in head offices are just as vulnerable to it. So, is burnout a growing challenge for retail head offices in the UK?
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There is always something happening at a retail head office. New trends to spot, products to launch, and campaigns to strategise. It’s a great environment for those who love a challenge and the buzz of making things happen.
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Being a retail manager can sometimes feel a bit like being the conductor of a busy orchestra. You’ve got all sorts of instruments, your team members, the products, the customers, the store environment, and your job is to make sure they all work in harmony.
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As a team of retail recruitment experts, we know that the industry is always changing, which is why we’re always helping brands adapt, grow, and serve their customers better.
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That moment when you land the perfect retail hire is a huge win. They bring the right mix of skills and that certain something that just fits. But the real challenge? It happens after they walk through the door – keeping them on board.
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Bringing an executive-level hire into a retail organisation truly is a big deal. These talented individuals aren’t just brought in for their experience; they’re there for their ability to influence how things are done, drive significant change, and lead large teams.
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There is always something happening at a retail head office. New trends to spot, products to launch, and campaigns to strategise. It’s a great environment for those who love a challenge and the buzz of making things happen.
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For anyone who loves the fast pace of retail but perhaps prefers a more office-based setting, a Head Office role could be the perfect fit.
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When your retail team needs a new person, the immediate thought is often to just start hiring. You might think, “Time to get that job ad out there and begin interviewing!”. Going it alone might not be the most effective, or even the most strategic, approach for your retail brand.
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Being a Retail Director, you think: sales reports, profit margins, key performance indicators (KPIs), and market share percentages. And yes, a strong grasp of commercial performance is absolutely fundamental.
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Each department brings its own expertise, its own targets, and its own way of looking at the business. For a senior leader, that’s the real challenge…
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The Fast-Moving Consumer Goods (FMCG) sector is a truly exciting place to build a career. It’s vibrant, innovative, and always changing, bringing us the products we use every single day, from our morning coffee to our evening snacks.
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From the newest sales associate on the shop floor to the seasoned specialist in Head Office, everyone brings unique insights.
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When we are talking about making things tick in a busy retail Head Office. It is not just about being in the same room or on the same video call; it is about ensuring everyone is pulling in the same direction.
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A retail business needs to fill a really critical leadership spot right at its headquarters. Maybe it’s a brand-new Commercial Director, a superstar Head of E-commerce, or a Chief Operating Officer. And sometimes, the temptation is to try and handle it all internally, right?
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You know, it feels like only yesterday that sustainability in retail was often seen as a bit of a niche thing. A side project handled by one person or a small, dedicated team.
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It’s about rethinking how technology can make every single part of the retail experience better. We’re talking about everything from making your supply chain super-efficient to those brilliant, personalised moments you have with your customers.
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What was true for a Retail Director five, or even just two, years ago? Well, that’s probably not the whole story today, and it definitely won’t be in 2025. The speed of change has been relentless.
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There’s a lot that goes into running a brilliant retail business. From getting just the right products in front of exactly the right people to building a team that genuinely cares about what they do, it’s a constant, tricky balancing act.
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Landing top-tier talent in a retail head office isn’t just beneficial. It’s mission-critical for fuelling innovation, shaping winning strategies, and driving overall business triumph.
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There’s a whole new wave of talent hitting the professional scene, and of course, we’re talking about Gen Z.
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Diversity and inclusion aren’t just buzzwords; they’re fundamental to building a successful, resilient, and frankly, a much happier workplace.
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So, you’re looking to step into a ‘Head of’ role, or perhaps you’re already operating at that level and are ready for your next big challenge.
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A retail head office isn’t just about shuffling papers. It’s the absolute nerve centre, the strategic powerhouse that keeps the show on the road.
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Let’s be real, it’s not just the candidate sweating it in the interview room. As interviewers, you need razor-sharp retail interview techniques to land the right hire.
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Writing retail job descriptions might seem straightforward. You need someone to manage staff and drive sales, right? But if you want to attract the best candidates for retail management roles, there’s a bit more to it than that…
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There is no great secret to building a high-performing retail team; it comes down to getting a few basics right and sticking to them.
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We all know that interviews can often feel high-pressure. That’s why our team of recruitment experts are here to advise you on how to approach your next retail interview.
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So, you’ve been working in your retail job for a while now, you know the ropes, and you’re starting to feel that itch… that itch to step up and take on more responsibility. Sound familiar?
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So, you’ve been working in your retail job for a while now, you know the ropes, and you’re starting to feel that itch… that itch to step up and take on more responsibility. Sound familiar?
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Nurturing talent and encouraging growth in retail is key, and mentoring and coaching are two really effective ways to make this happen.
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The retail scene is changing pretty fast, and that’s having a big knock-on effect on how retail brands find and hire people. Looking ahead to 2025-2026, we’re seeing some key trends that are really shaping the future of retail recruitment.
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Demonstrate your understanding of omnichannel retail, data analytics, and the importance of customer experience. Show that you can drive success both online and offline.
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Effective retail operations management is key to achieving and sustaining profitability in the competitive retail landscape. It involves a complex interplay of various factors, all working in harmony to deliver a seamless customer experience and optimise business performance.
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Most people find themselves considering a career change at some point. Retail, with its dynamic environment and customer-focused nature, can be an attractive option.
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Executive presence is a quality that enables leaders to command respect, inspire confidence, and influence others. In the retail sector, where leadership can significantly impact sales, team morale, and customer experience, developing executive presence is essential for success.
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Securing the right talent isn’t just important in retail – it’s the foundation of success. A poor hire isn’t just a minor inconvenience; it’s a direct hit to your bottom line, impacting productivity, team morale, customer experience, and ultimately, your profitability.
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Does your retail employer brand attract top talent? Zachary Daniels’ guide explores why a commitment to staff wellbeing is essential for recruitment success.
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The war for talent is fierce. It’s a jungle out there, with companies vying for the best and brightest. We’ll reveal the secrets to attracting and securing top talent, even in the most competitive markets.
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Nurturing potential in retail executives requires more than just a glance at a CV or a firm handshake. It demands a deep understanding of the individual, their motivations, and their capacity to inspire and drive a team towards a shared vision.
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So, you’ve invested time and resources into hiring in retail, finding those shining stars that perfectly align with your brand. Now, the real challenge begins: keeping them. But sometimes that’s easier said than done.
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When business is booming and your shop floor is full of customers, finding time to hire the right people isn’t always at the top of your priority list – even if you desperately need more boots on the ground to keep your store thriving.
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Retail success demands visionary leadership and executives who can navigate rapid changes, inspire teams, and deliver results. Hiring for these roles isn’t just about filling a vacancy; it’s about securing leaders who will drive transformation and create lasting impact.
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So, you’ve been working in your retail job for a while now, you know the ropes, and you’re starting to feel that itch… that itch to step up and take on more responsibility. Sound familiar?
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Before you can land your dream retail job, you’ll need to tackle the interview process. And, in the current climate, that means navigating both virtual and face-to-face interviews – with some hiring managers opting to do both as part of their retail recruitment process.
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The festive season, Black Friday, summer sales, back-to-school rushes… Every retail brand has busy periods throughout the year. But what’s the difference between brands who handle their busiest periods well, and those who handle them poorly?
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Love a cheeky late night clothes shop? Grabbed a last-minute gift with next day delivery? Then you’ve experienced the magic of e-commerce.
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Whether you’re a social media guru, an e-commerce expert, or you’re a whizz at SEO strategies, you’ll likely know that digital marketing jobs are incredibly sought after at the moment.
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As a retail recruitment agency, we’ve spent a lot of time sifting through CVs (like, a lot). So it’s only fair to say that we’re pretty clued up on the fact that a strong CV can be the difference between candidates securing an interview and being overlooked.
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Ever walked into a retail store, and been completely wowed by the displays? That would be the hard work of a visual merchandiser.
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Having a high-performing team is essential. But are you attracting the best talent for your team, or could you be missing out on qualified candidates due to unconscious bias in your brand’s hiring process?
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Zoom has become more and more common for interviews, and it’s important to be prepared to make a great impression.
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Finding the right retail talent can be a challenge. Sometimes, it makes sense to outsource retail recruitment to experts who can help you find the best candidates for your business.
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Jobs in retail are fast-paced, fun and rewarding. But many retail professionals eventually find themselves looking for new challenges and opportunities to grow their careers beyond the shop floor.
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As a retail brand, hiring the right people can feel a bit like navigating a minefield. One wrong step and you’re stuck with a bad hire that could end up costing you time, money and even your reputation.
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When applying for a job, your CV is your first chance to make an impression with your potential employer. And at the very top of that CV? Your personal statement.
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When most people think of retail, they think about bustling high streets and shopping centres. But behind the scenes, the retail industry is facing a challenge: holding onto its valuable employees.
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Let’s face it, hiring in retail can be a bit of a battlefield. With fierce competition for top talent, simply posting a job ad and hoping for the best just won’t cut it anymore.
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So, you’re aiming for that dream role – maybe it’s a store manager job in Manchester, or perhaps you’ve got your sights set on retail head office jobs in London.
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If you’re a retail brand, then you’ll know that your store managers are more than just your employees – they’re the captains of your ship, steering your brand towards success.
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Thinking about a career change? Maybe you’re looking for a role with more customer interaction, a faster pace, or simply a fresh start. Whatever your reasons, retail could be the perfect fit. But you might be wondering, “Do I have the right skills for a retail job?”
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So you fancy a career in retail buying. It’s fast-paced, dynamic and brimming with challenges – the good kind that ignites your passion and fuels your ambition.
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It’s never just a job, is it? Especially when it comes to being a Retail Store Manager. It’s about leading a team, smashing targets, and creating a shopping experience that customers will rave about.
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Let’s be honest, a job in retail isn’t just about folding clothes and helping customers find the perfect pair of shoes (though we all know the satisfaction of a killer sale). It’s about passion, ambition, and yes, earning a salary that reflects your skills and hard work.
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So, you’ve been crushing it at work. You’re exceeding targets, taking initiative, and being the dream employee. Now, there’s just one thing missing: that well-deserved promotion.
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Great leaders can be hard to come by. So, it’s no wonder that finding exceptional talent for senior appointments in retail feels pretty high-stakes.
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No one can deny it – the world of luxury retail is super appealing. It’s a world brimming with exquisite craftsmanship, where impeccable customer service is a given, and prestigious brands reign supreme.
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Thinking of stepping up your retail career? Perhaps you can picture yourself leading a team of store managers, driving sales across multiple locations, and making a real impact on a retail brand’s success.
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Love working on a busy shop floor and the satisfaction of helping customers find exactly what they need? We know the feeling – in-store retail roles offer a unique energy and a real sense of connection with the customer.
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Thinking about a fresh start? Maybe you’re picturing yourself on a buzzing shop floor, chatting with customers and coming up with clever ways to boost those sales figures.
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Set your sights on a career in retail? Whether it’s the buzz of the shop floor or the strategic challenges of head office jobs that excite you, landing that perfect role starts with a successful interview.
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Understanding your worth is key in retail (and honestly, any job). That’s why salary negotiation is a necessary skill for any retail professional, from those starting their careers to seasoned managers looking for new challenges.
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Ah, retail. It’s fast-paced, it’s dynamic, and it’s brimming with opportunities, especially if you’re just starting your career.
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With a whirlwind of online shopping, shifting customer expectations and experiential retail, it’s safe to say that the retail landscape is constantly evolving. To stay ahead of the curve, retailers need to invest in their most valuable asset: their team.
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In cities like London and Manchester, where competition is fierce, having a talented store manager can make all the difference between thriving and just surviving.
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Having a diverse workforce requires thoughtful retail recruitment strategies, a focus on inclusive hiring and being committed to long-term, brand wide change.
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Whether you’re a seasoned store manager looking for a fresh challenge or a budding retail star climbing the ladder, LinkedIn can be your secret weapon.
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We’ve walked the shop floor, know the thrill of a busy Saturday, the challenge of hitting targets, and the true satisfaction of working as part of a high-performing team. Now, as specialists in retail recruitment, we’re seeing some exciting trends in the UK job market.
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As specialists in hiring in retail, our team of recruiters knows the industry inside and out. We’ve been there, done that, and we’re here to share the secrets to acing that interview.
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Your CV is your first impression with recruiters and hiring managers. It’s your chance to grab the attention of the top brands you’ve got your eye on, so you need to be sure to showcase why you’re the perfect fit for their team.
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Behind the scenes is a whole army of people in a wide range of retail head office jobs who makes sure every store (online and physical) can get on with the business of serving customers.
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If you’re part of a HR team, or you’re a hiring manager looking to recruit for your retail store, chances are that you know that finding the right people can sometimes feel a bit like looking for a needle in a haystack.
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If you’re thinking about a career change, or you’re gearing up for a promotion, you might be wondering if a store manager role is the right fit for you.
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The thing with preparing for a director interview is that you’ve been here before. This won’t be your first exec-level interview. The things that served you well when you were aiming for promotion to regional manager or head of department will still be effective.
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Why work in luxury retail? What are the first steps in getting a luxury retail job? And which luxury brand is best to work for? Here’s the ZD take.
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Every retailer is in a fight for the top talent. Yet in luxury recruitment, that fight feels fiercer. Why is it so hard to hire for the luxury retail market, and what can you do about it?
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What is it that makes a great head of department? If you were to sum it up in a single sentence, we reckon it’s this: a great HoD is great at helping others be the best they can be.
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Wondering how to start a career in marketing? Read our ZD guide written by our marketing recruitment specialist, Rob.
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Every retailer is in a fight for the top talent. Yet in luxury recruitment, that fight feels fiercer. Why is it so hard to hire for the luxury retail market, and what can you do about it?
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Zachary Daniels is 12 years old, and we’re celebrating by asking 12 random members of the team one very simple question. Whether they’ve been here for part or all of that time, why are they still with us?
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What trends are shaping the future of talent acquisition in marketing and technology? And how should those trends influence your approach to recruitment? Here’s the ZD take.
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What simple hiring tips can help you overcome your recruitment challenges without investing vast amounts of time or money? We asked ZD’s recruiters…
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When your brand is built on offering something distinctively, unquestionably ‘you’, how do you hire people who match that ambition? In this ZD Guide, discover our top tips for hiring top talent for your luxury retail brand.
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It’s one thing to have an ambition to become a store manager. It’s another to actually do it. In this ZD Guide, we’ll explore the steps to advance your career and become a store manager.
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Why is forward-thinking talent acquisition crucial for success in retail operations? And how is talent acquisition evolving to meet the needs of the changing retail landscape? In this ZD Guide, we explore the emerging trends in talent acquisition for retail ops.
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Logistics recruitment has changed. In this ZD Guide, we’ll explore how, ask what that means for your supply chain operation, and consider strategies for recruiting more successfully.
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Customers expect more from a luxury retailer. That places additional expectations on its people. We’ll look at how luxury retail recruiters live up to those expectations.
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Hiring talent in retail is tough. It’s competitive. And as we’re about to discover, there’s a lot more to it than simply hiring.
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Motivation. Appreciation. Development. Standards of service. Strategic vision and direction. These are all things you’d expect your retail leadership to bring to the table.
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If we focus on the ‘effective’ part, recruitment plays a far more wide-ranging role in retail success. Here’s how…
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Do you know just how much of a difference senior executives can make to an organisation’s success?
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Hiring talent in retail is tough. It’s competitive. And as we’re about to discover, there’s a lot more to it than simply hiring.
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How can retail businesses achieve recruitment success? What are the challenges to that success? And why does effective recruitment matter so much anyway?
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It’s always good to have a plan for what’s next. If your plan is a career in the retail industry, you might already have your sights set on being a store manager. But what comes after that?
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Whether it’s a graduate retail analyst job or a role in retail management, what are the key things to remember in getting the graduate CV right? Here’s the ZD Guide.
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Why do values really matter as part of a candidate assessment? And what type of questions would you ask a candidate to ensure they are a good fit for your organisation’s culture?
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A careers page is your calling card for potential employees. Whether they find a job via your site or through us, the careers page will be one of the first pages they check to build a picture of what it will be like to work for you.
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When should you start your Christmas and Black Friday hiring?
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What types of retail manager jobs are there? Why do managers matter? And what are the essential skills every retail manager should have?
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Some skills aren’t just valuable in retail, they’re valuable everywhere. Which means you don’t have to have worked in retail to develop them…
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What are the advantages in using social media to recruit? And what are the risks? Here’s the ZD Guide.
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Is employee turnover and retention a major challenge for your business? Here’s how to retain your top employees.
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So how did the interview go? If your honest answer is that you’ve no idea, you’re not alone. That’s how lots of people feel. But think back. There may be signs that you’ve smashed it.
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Who offers the highest salaries in retail? And what sort of salary can you expect if you’re looking for buying and merchandising, luxury fashion or retail head office jobs?
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There are lots of elements to marketing, which is why digital marketing jobs are so wide-ranging. How do you get started as a marketer? Here’s the ZD guide.
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How do you become an HR specialist in retail? How do you get started? What qualifications do you need? In our latest retail career guide, we explain…
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What do retail buyers do? How do you become one? And how easy is it to get retail buyer jobs. In our latest retail career guide, we explain…
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What does a job as a retail buyer entail? How do you get your first retail buyer job, and where could your retail career take you after that?
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Do employer wellness programmes really make a difference to employee recruitment and retention? And if so, how should you make wellbeing part of your recruitment? Here’s the ZD take.
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There’s a big season ahead and you’re going to need the right people in place to make it a success. So how do you make seasonal recruitment work for your business?
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There’s a big season ahead and you’re going to need the right people in place to make it a success. So how do you make seasonal recruitment work for your business?
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There’s a big season ahead and you’re going to need the right people in place to make it a success. So how do you make seasonal recruitment work for your business?
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There’s a big season ahead and you’re going to need the right people in place to make it a success. So how do you make seasonal recruitment work for your business?
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There’s a big season ahead and you’re going to need the right people in place to make it a success. So how do you make seasonal recruitment work for your business?
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There’s a big season ahead and you’re going to need the right people in place to make it a success. So how do you make seasonal recruitment work for your business?
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You’ve already made an impact on the shop floor. But how do you progress to retail management? Here’s our guide to taking the next step in retail
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We started our sustainability journey by planting trees. Now we’re sending them (and plants and flowers) to our clients, candidates and partners.
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Give yourself a better chance of recruiting the right talent in your recruitment business. Follow those steps…
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Prepping for the big interview? Here are the questions you’re likely to face, with some tips on answering many of them.
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People person? We’ve got just the career for you. A Career in Human Resources Every organisation needs people. Scratch that. Every organisation needs the right people, people who bring not just the right mix of skills or experience, but that certain something that makes them a perfect fit. Once they’ve been hired, they need onboarding,
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Of course you want to be inclusive in your hiring practices. But how do you actually do it? Here’s the ZD guide. What is inclusive hiring? Here’s what it’s not: it’s not a numbers game. It’s not about hiring X number of workers from underrepresented backgrounds purely so you can say your organisation is diverse
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We’ve written before about how to nail the virtual interview and how to overcome your interview nerves. But what should you avoid saying or doing at the interview? Here’s our guide to 10 no-nos you’ll want to stay well clear of. Classic Interview Mistakes Mistakes #1 – Arriving late “The trains were on strike –
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It’s Neurodiversity Celebration Week, a week that challenges stereotypes and misconceptions about neurological difference. Which makes now the perfect time to look again at the benefits of neurodiverse workers, and how to hire them.
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The CV is a work of genius. Now, you (probably) just need to pair it with a great cover letter. But why do you need a cover letter? And how do you write one?
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You already have a CV. It’s pretty much the same one you’ve been using for the past few years, give or take a tweak or two. But is it doing the job for you?
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The interview’s looming and the nerves are starting to jangle. So how can you keep yourself calm and ensure that come to the interview, you’re able to perform? We asked Team ZD for their top tips. Control what you can A great part of the fear of an interview comes from not knowing what to
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We asked you what traits are most important in your recruitment agency. Here’s what you told us. Not long ago, we ran a LinkedIn poll where we asked our followers a simple question: what trait matters most in your recruiter? It was an anonymous poll, so we can’t be certain of the split between respondents
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…and 5 ways they’re helping shoppers too. We know what you’re thinking: just five? It’s a fair point. Since the cost-of-living crisis became this country’s most unwelcome thing since the last unwelcome thing, retailers have done what they always do. They’ve stepped up and made a difference in the lives of staff and customers in
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It may be a huge deal for you now. Redundancy always is. But when it comes to talking about redundancy on your CV or at an interview, it doesn’t have to be the elephant in the room… Being made redundant can have a lasting effect on you. It can make you nervous about it happening
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New services. New insights. A new website and a new employee-owned structure. Now, bringing it all together, retail recruitment specialist Zachary Daniels rounds off its 10th anniversary year with a new ambition for its second decade.
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Want a career in retail? Zachary Daniels explores the first steps that can help you lock in success.
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It’s not just the candidate who’s under pressure to nail the interview. Here are seven tips to help you get more from your interview process.
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Want to attract a better quality of job applicant? Start with the ad.
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Business transformation? Why talent acquisition is the most important element of all.
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Every day, our recruiters are helping candidates at all levels prepare for the big interview.
Read more...It’s our 10th birthday. We’d like to celebrate by finding some brilliant talent to join the team. You know how recruitment has a bit of a reputation? That it’s populated by hustlers and blaggers who talk a good game and don’t really deliver much? Those aren’t our kind of people. The ZD team want to
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String out the bunting. Crack open the beers! And give us just a few minutes to get a little emotional. We’re ten years old, and co-founder and MD Danny Monfea has some thoughts (and feels) about that. “In 2012, two men and a dog (literally) saw an opportunity to create a very different recruitment consultancy.
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The software’s installed. The Wi-Fi is working. You’ve tested your webcam and done all the rest of your pre-interview setup. Now there’s just the small matter of the interview itself. No need to worry though – we’ve got your back. An interview isn’t a lottery. It doesn’t (generally) come down to the luck of the
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Your retail job interview is almost here. But before you get down to the serious business of showing your interviewer(s) just how perfect you are for the role, there are a few technical checks to make to ensure everything goes without a hitch… Once upon a time, back when in-person interviews were all there was,
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How do you retain staff, attract top talent and show clients you walk the walk? We have done it by giving our people a majority stake in the business. When retail changed, the world of retail recruitment changed with it. Yet thanks to a monumental effort from ‘Team ZD’, Zachary Daniels has more than weathered
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The Spanish owner of Zara has reported sales and profits at record highs, as it continues to bounce back from a hit at the start of the pandemic. Inditex said sales and net profits were higher than pre-pandemic levels in the three months to the end of October. Quarterly sales were 21 per cent higher
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Burberry has added to its circular fashion drive, with plans to launch rental and resale via a new partnership with My Wardrobe HQ. Rentals including trench coats, handbags and scarves will be available from £41 a week. Burberry’s iconic trench coat with vintage check in cotton gabardine can set customers back over £1600. Now, fans
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HMRC’s evidence into the House of Lords Finance Bill sub-committee inquiry into off-payroll working has been criticised by self-declared IR35 experts. Lord Bridges of Headley, chair of the sub-committee, asked the government to conduct a “wholesale reform of IR35” in October. The inquiry is a follow-up to the sub-committee’s report, Off-payroll working: treating people fairly released in April
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Superdry has launched a new employment scheme to address financial barriers that may stop candidates from ethnic minority backgrounds from taking up roles at the business. The Growing Futures Programme provides support for candidates from ethnic minority backgrounds who are offered a job at the retailer’s Cheltenham Head Office, if there are financial obstacles that
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Online fitness brand Gymshark is opening its first permanent bricks-and-mortar store, in an effort to build trust with a more “tangible” presence. The flagship store will open in Regent Street, a major London shopping destination. The former J.Crew space extends to 18,000 square feet and has been acquired on a 10-year lease, with the aim
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OK, so the last year has been ‘interesting’, but we’ll never forget that it gave us the luxury of time. We had a rather rare opportunity to pause, to reflect, and to plan for a better, stronger future — not just for our business and our clients’, but for something bigger. The pandemic put climate
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In 2014 Pharrell Williams told GQ magazine he’s “the laziest person you’ve ever met. That’s a fact.” Maybe it is fact considering he was fired from three different McDonald’s for being lazy, but the music mogul has produced several hit tracks including ‘I’m a Slave 4 U’ (Britney Spears), ‘Happy’ (one of the world’s bestselling
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Fashion has been the worst hit category by the Covid-19 pandemic at The Very Group, but the business is well placed to capitalise on any future spend, CEO Henry Birch, has said.
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Sainsbury’s is using artificial intelligence to catch thieves as it prepares to test new “concealment detector” technology across its store estate. Sainsbury’s has partnered with ThirdEye to roll out the concealment detector technology, which uses machine learning to detect and record when a shopper places an item in their pocket or coat.
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Asda has launched a new fleet of high-tech carbon fibre delivery vans with “stunning payload improvement and a huge capacity increase”. Asda’s 25 new vans feature a large carbon fibre pod which is insulated by 5500 recycled plastic water bottles, constructed by UK firm Penso, on top of its usual Mercedes Sprinter chassis.
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During lockdown, swathes of retailers turned to online as shops were forced shut. Retail Gazette found out how smaller, independent retailers opted for a platform on online marketplaces to adapt and to survive this new climate – especially as footfall continues to remain low.
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Chocolate nostalgia fans are in for a treat after it was announced that the much-loved Snickers bars will be sold under their former name, Marathon, for a limited time. In the United Kingdom and Ireland, Snickers was sold under the brand name Marathon until July 19, 1990.
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Retail sales rose again in July, but shops are still trying to make up lost ground, industry body figures suggest. They show the number of visits to High Streets is still down significantly as people shop online instead.
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Drapers catches up with Ugg’s vice president Marco Ellerker to hear what’s next for the footwear brand.
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The etailer is asking brands it stocks that manufacture in the UK to agree to four new commitments by the end of next year. Brands will be asked to sign the Transparency Pledge, which asks businesses to regularly and publicly disclose a list of manufacturing sites in their supply chains; to map and have visibility
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Still reeling from the effects of the pandemic, retailers must now navigate a radically different trading environment.
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As venture capitalist Peter Thiel once put it, “competition is for losers”. It’s inevitable that every company must be out there battling for market share, but you don’t really want to be in a situation where the competition is so stiff that any potential upside is eroded away in the process—―a scenario known as perfect
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There’s a good chance your day started with a cappuccino, or a cold brew, and you aren’t alone. In fact, coffee is one of the most consumed drinks on the planet, and it’s also one of the most traded commodities.
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Popping a mask into your pocket when you leave the house has quickly become the norm and now face coverings are helping retail get back on its feet, says Richard Mears, founder and CEO of Breathe Happy.
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New data has shown that UK retail footfall improved to a decline of 39.4% in July as visitor numbers to shopping destinations were boosted by the reopening of cafes and restaurants after lockdown.
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It was the first week of trading since mandatory face coverings came into force on 24 July. Intu, which owns Intu Trafford Centre in Manchester and Intu Metrocentre in Gateshead, collapsed into administration in June after negotiations with its lenders failed. The group’s shopping centres, held in separate operating companies, are continuing to trade.
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As we prepare to enter a new decade, we’re looking back over some of the fashion trends that had the biggest impact on our wardrobes over the last 10 years. During the 2010s, the fashion world saw itself completely transformed with the advent of social media, influencers and eventually, a new awareness of sustainability, all
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Let’s face it. Nobody likes to job hunt. It’s time-consuming, filled with rejection, and quite frankly, sucks. These feelings are exacerbated by the fact that chances are you aren’t going down a LinkedIn rabbit hole because you want to. Maybe you were laid off or furloughed or realized six months into the job that your
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Hobbycraft has recorded a 200 per cent surge in online sales since the Covid-19 pandemic struck the UK. The arts and crafts retailer also saw its adjusted EBITDA rise 21.9 per cent from £12.2 million to £14.8 million in the full year to February 16. Total revenue for the period was up 8.9 per cent
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The Liverpool ONE shopping destination has introduced a range of online initiatives to help families stay entertained during lockdown.
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Burberry has chosen Chinese technology hub Shenzhen as the location for its first social retail store. The company said the shop will blend the physical and social worlds in a digitally immersive retail experience to enable customers to interact with the brand and its product in new and exciting ways.
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John Lewis has launched its “better jobs” framework for its 120 UK manufacturing suppliers after a successful trial.
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This quotation is the name of a painting created by artist David Hockney during lockdown, and is the reason why you need Drapers’ new-season buying guides.
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Aldi could be on the verge of launching an ecommerce arm in the UK as its logistics operators says it has the systems in place to “seize the opportunity which e-commerce offers”. Armstrong Logistics, Aldi’s long-term logistics partner, has built and launched a dedicated home delivery division which it says will become a “major part
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The UK retail sector is braced for a mental health crisis among shop workers as staff grapple with anxiety over contracting Covid-19, the looming threat of redundancy and an increased likelihood of being subjected to violent and abusive attacks at the hands of customers.
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UK consumers are planning to spend £9.3bn ($12bn) on treating themselves post-COVID-19, new research has found. With restrictions easing and non-essential shops, restaurants, and pubs reopening after the coronavirus lockdown, shoppers are planning to hit the high street to treat themselves, with 92% of respondents planning to spend on the high street, according to a
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The pandemic has businesses everywhere on the ropes, with many firms filing for bankruptcy since lockdowns began. Despite the uncertainty, tech giants and major digital retail brands are still thriving—and some are running circles around those that are less pandemic-proof.
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The Tories have adopted a “your country needs you” approach to Britain’s pandemic. It is our civic duty to get back to normal – to go shopping, eat out, use public transport and go out to work. Now the chancellor, Rishi Sunak, is floating the idea of an online sales tax in England to nudge
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Once the most printed publication in Europe, the iconic Argos catalogue is set to be discontinued – although it’s not quite the end of the road for people circling things they want at home
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Footfall across all retail destinations in England rose just 2.5% week-on-week, compared with more than a 4% increase in each of the other UK nations. Footfall rose 4.8% in Wales, 4.7% in Scotland and 4.5% in Northern Ireland, according to the latest data from Springboard. It became mandatory to wear face masks in all retail
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Plans to liberalise Sunday trading hours for big stores such as supermarkets look likely to be abandoned in the face of parliamentary opposition.
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As modern slavery allegations blight the world of fast fashion and the world pauses to think about the impact of consumerism in lockdown, is this the turning point to change the fashion industry for the better?
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The COVID-19 pandemic is simultaneously impacting global manufacturing demand and supply chains, workforce availability, energy use and CO2 emissions.
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The UK’s retail industry was suffering prior to the Covid-19 crisis, so it’s no surprise that the pandemic has caused the industry to go haywire in its wake. With coronavirus cases continuing its steady decline and social life slowly coming back to normal, furloughed workers are now able to return to work part-time. However, the
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The UK’s economic recovery from the Covid-19 crisis could take 18 months longer than expected with hopes of a V-shaped recovery fading fast, according to a leading economic forecaster. Britain’s economic output is not expected to return to its 2019 level until the end of 2024, the EY Item Club said on Monday in its
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Vending machine-style click-and-collect points, appointments booked through and self-check-out tills will be all the rage as retail adapts to life after Covid-19, says Andrea Smith, associate director at architecture, planning and design firm CallisonRTKL.
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In just over a month, we have witnessed an evolution of digital fashion shows. Milan gave perhaps the biggest nod back to the way things were – that is, by showing new collections, on models, walking on runways.
Read more...Sainsbury’s is introducing a virtual queuing system across its UK stores helping vulnerable customers avoid crowds when grocery shopping. Sainsbury’s has partnered with Ufirst to roll out its new virtual queuing system, which it is set to trial at five UK stores in Pimlico, Leicester North, Watford, Newham Royal Warf and Uxbridge until mid-August.
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People are travelling less, working from home more and less inclined to congregate in busy public spaces – will this change where retailers want to open stores?
Read more...Six months since the pandemic began, Covid-19 has forced evolution by necessity in grocery retail. Before lock-down, the rise of discount retailers, online retailing and digital disruptors like Amazon were already pressuring incumbent grocers to digitally transform their offerings. Amazon’s acquisition of Wholefoods in 2017 was a major catalyst for the global FMCG market and
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Consumers are more conscientious about their purchases than ever before. They expect organizations to meet a certain set of ethical standards, and supply chains aren’t exempt from scrutiny. To meet these expectations, companies must enact significant changes that ensure environmental stewardship, decreased damage, and sustainable sourcing, manufacturing and product distribution.
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Asda is trialing a trolley cleaning machine which will kill 99.9 per cent of bacteria in a matter of seconds. Asda’s superstore in Morley will be testing the new high-tech machine which uses electrostatically charged mist to cover the trolleys in anti-microbial liquid. The technology, developed by WasteCare group, ensures the entire trolley is covered
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Gousto will create 1,000 new jobs as part of ambitious plans to ramp up its expansion following a surge in sales. The recipe box provider wants to increase its customer fulfilment capacity threefold by 2022 and will build “multiple” new warehouses to service increasing demand.
Read more...Industry leaders argue that there are too many loopholes in current anti-slavery legislation, and a licensing system would raise standards across the UK’s garment factories.
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Amazon is one of the highest profile tax avoiders in the UK, which has led to calls for an online sales tax to be introduced. The corporate tax structure of Amazon has meant that in the 2017-2018 tax year it only paid £4.6m in taxes on a sales of £2bn. As the high street continues
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Deliveroo has sparked fresh speculation that it is considering an Initial Public Offering (IPO) after appointing a new chief financial officer. Ex-Expedia executive Adam Miller will join Deliveroo as its new finance chief bringing a nine-month search to an end, according to Sky News. On Wednesday, Deliveroo’s founder and chief executive Will Shu informed staff
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The bright yellow signage of Uncle John’s Bakery stands out like a beacon on West Green Road, in the north London suburb of Tottenham. Famed for its lovingly made Ghanaian sweet bread and other regional specialties such as drop doughnuts and meat pies, the bakery has served London’s African-Caribbean and wider community for 25 years.
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UK retail sales were near pre-lockdown levels in June, as the reopening of shops released pent-up demand. The amount of goods sold last month increased by 13.9% compared to May, according to the Office for National Statistics (ONS).
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The Works has appointed property consultancy firm GCW as it seeks to expand its store estate across the UK. The craft and stationery retailer hopes GCW could help it find stores to launch across the south east of England. The Works currently has 530 stores trading across the UK, and is considering opportunities in towns
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New research by social media platform Twitter has found that Brits are expecting brands to have a more “caring” tone of voice in their messaging post-pandemic. At least 1000 UK users were surveyed in June and only seven per cent were found to be satisfied with businesses continuing with their regular tone of voice. Twitter
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The North Face brings a new collection straight from the heart of the Mountains. Bottle Source has been produced from 18,000kgs of plastic bottles collected from waste streams in the Alps. The limited edition Recover Tee embodies the ethos of the brand, enabling exploration through safeguarding our epic wilderness.
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Superdrug has unveiled its anti-bullying pledge to help combat online trolling on social media. Following a spike in “unacceptable negative messages” while highlighting emerging talent on its platforms, Superdrug has partnered with youth organisation Ditch the Label to remind social media users users to #BeKind online and create a bully-free zone.
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In what will be the second major Kardashian cashout in a year, Kim Kardashian West is selling a 20% stake in her cosmetics company KKW Beauty to beauty giant Coty for $200 million. The deal—announced today—values KKW Beauty at $1 billion, making Kardashian West worth about $900 million, according to Forbes’ estimates.
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From tabletops to virtual reality, how we play games is changing with the times. In just a few short decades, the world of online gaming has exploded in popularity. Estimated to reach $196 billion in revenue by 2022, it is now considered to be one of the fastest growing industries on the planet. The infographic
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Hammerson has worked with retail technology partner Red Ant to launch a new feature on its destination’s websites to help customers plan their visits. ‘Crowd Checker’ provides shoppers with live updates on how popular a centre is in real time, so that they know when to visit to beat the crowds. The feature is currently
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Subscriptions is now perhaps the default way we consume music and premium video content. Is it possible that will happen for retail as well?
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Royal Mail delivered 308 million parcels between 30 March and 28 June – up 38% on the same period last year.
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According to the U.S. Census Bureau, nearly one-third of the U.S. workforce, and half of all “information workers”, are able to work from home. Though the number of people working partially or fully remote has been on the rise for years now, the COVID-19 pandemic may have pressed the fast-forward button on this trend. With
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2012 wasn’t a great year for BIC. Despite fifty-plus years of global success (with the 100 billionth sold in 2006, the BIC ‘Cristal’ is the best-selling pen in the world), one product launch got the brand canceled overnight. I am, of course, talking about BIC For Her—the pink and purple pens marketed to women as
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Ocado is relaunching its app months after being forced to shut it down and turn away new customers as it was pushed to breaking point. In mid-March, the online grocer reported a jump in site traffic of more than 1000 per cent, days before lockdown was imposed in the UK.
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Shops may be (slowly) opening once again, but shopping right now is still quite a different experience to the pre-coronavirus style we’re used to. From socially distanced queues and one-way systems round the aisles to closed-off changing rooms, it’s going to be challenging to buy clothes without immediate buyer’s remorse.
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Retailers face being left with mountains of unsold spring and summer stock. What can they do with all that excess inventory? Sitting in empty shops and piling up in distribution centres, excess stock has become a multibillion-pound problem for fashion retail as the coronavirus pandemic continues to decimate trade.
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Pietro Negra, CEO of Italian womenswear brand Pinko, tells Drapers why he is persevering with opening new UK stores and his ambitions in China. Pietro Negra founded the Pinko brand in the late 1980s with his wife, Cristina Negra. He lives in Fidenza, Parma, in northern Italy. Pinko has seven points of sale in the
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Despite the growth in popularity of ecommerce and the effects of the coronavirus lockdown, new research has found that physical stores will still heavily influence retail transactions.
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Central England Co-op has branded a rise in violent offences and people threatening to cough and spit in the faces of staff working through the coronavirus pandemic as “totally unacceptable”.
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A consortium of luxury players, including Selfridges, Harvey Nichols and Erdem, have joined forces to urge the fashion industry to reconsider its approach to seasonality and discounting after the coronavirus pandemic.
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