Retail ops has never been more challenging. And that has made retail ops recruitment as critical as it has ever been. Fortunately, our track record means that, in the UK, internationally and at every seniority, when there’s talent to be found, we’re the ones retailers trust to find it.
It’s a challenging recruitment market right now. Yes, you may have lots of retail ops talent to choose from, but that in itself presents issues, because when every opportunity attracts hundreds of well qualified applicants, how do you separate the exceptional from the merely great? We go far beyond the CV to find the people who’ll match your culture.
For many of the candidates looking to make their next career move with us, it’s not just the nuts and bolts of the job that matters. Because when you’ve reached a certain point in your career, work/life balance is just as important a factor. So is being able to see a clear route for progression. And so is the feeling that you’re working for a retailer who shares your values.
Those are the sorts of retailers we work with.
We know. Every retail recruitment company promises to look further and dig deeper to deliver results. The difference is we actually do it. Here’s how:
We could send two dozen candidates your way who sort of fit the brief, but that’s cheating isn’t it? When you get a recruiter involved, surely you don’t want to be left with a mammoth sifting or interviewing operation. Instead we believe your retail recruiter should send you a small number of exceptional candidates, so the only challenge you face is deciding which one to say yes to.
That’s what we do.
Retail ops is a big, broad field filled with wide ranging skillsets and experience levels. You know as well as we do that you can’t simply transplant a person from one ops area into another and expect them to thrive. But because we’ve been recruiting for retail operations for a long time (and because many of us worked in retail operations before we became recruiters) we know how to spot the right fit for your role.
If you’ve been involved in as much operations recruitment as we have you’ll know that, just when you think you’ve secured the ideal candidate, their current employer throws a spanner in the works with a counter-offer.
We build strong relationships with our candidates that helps us understand their true state of mind – so we know whether they’re serious about moving on, or simply serious about securing a better package. And because we’re honest and transparent with them, we can be honest and transparent with you too.
A great brief is like the first day of a great journey. You know there’s lots more to discover, but at least you’ve set out on the right path. So we take your brief, then we work with you to understand exactly what you’re about, and what the right candidate looks like.
For many of the retail ops roles we recruit, it’s not as if there’s a fresh can of talent sat around waiting to be opened. Often, the skills, experience and personal traits required by our clients are possessed by people who are already in a successful role. But because we’ve built our networks over years, we know where they are, and we know how to engage them.
It’s not just the fact that we’ll make your life easier by shortlisting just a handful of exceptional candidates. When every ad attracts hundreds of applications, we’ll also shield you from the all the unsuccessful ones.
No nasty surprises – that’s what we’re after. That’s why, throughout the interview, selection and onboarding process, we’ll stay in regular touch with the candidate to ensure they remain as committed to the process as you are.
“Zachary Daniels were amazing! They reached out to me for an available opportunity. They are very professional and available if needed and will guide you through the whole interview process with the company. They are excellent at communicating and following up with you. I highly recommend them!” – Evelyne, Operations Associate, Therabody.
“Amazing experience, guided me through getting my new senior role from start to finish. Very helpful and professional, couldn’t have asked for better. I’m so happy with the experience I received.” – Emma, Supervisor, Crew Clothing.
Across the UK and internationally, we help take the pain out of ops recruitment for our retail clients. For candidates, we help ensure the next career move is the right one. We’d love to help you.
Here are just some of the roles we’ve recruited recently:
Simple, honest and straightforward, from first call to post-filled – that’s what we aim for. Find out more below.
testimonials our approach